DOOR SUPERVISION
FULL COURSE DESCRIPTION
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COURSE OVERVIEW
From 1st April 2021 learners wishing to start their SIA Door Supervisor Course should successfully complete their First Aid at Work training before they start their Door Supervisor course. The certificate must be valid for at least 12 months from the course start date. OUR PRICES INCLUDE BOTH QUALIFICATIONS / BOOK NOW
Please note: Door Supervisor Licence holders can perform both Door supervisor and Security officers' duties, but Security Officer Licence holders aren't allowed to perform Door Supervisors' duties. Get your Door Supervisor training here. Book Now!
Door Supervisor training is followed by an accredited qualification and suited for anyone who wishes to work in the private security industry in the UK. With this licence individuals can work in places, such as corporate buildings, shopping malls, retail outlets, construction sites, residential sites, schools, banks, hospitals, nightclubs, bars, pubs, stadiums, hotels, cinemas, in any venue with entertainment and alcohol licence, etc.
This qualification is designed for those learners wishing to apply for a licence from the Security Industry Authority (SIA) to work as a door supervisor. It is based on the relevant SIA specification for learning and qualifications and is supported by Skills for Security, the standards setting body for the security industry and the SIA, who regulate the private security industry.
COURSE CONTENT
Common Security Industry Knowledge
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Session 1: Awareness of the Law in the Private Security Industry
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Session 2: Health and Safety for the Private Security Operative
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Session 3: Fire Safety Awareness
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Session 4: Emergency Procedures
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Session 5: The Private Security Industry
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Session 6: Communication Skills and Customer Care
Conflict Management Module
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Session 1: Avoiding Conflict and Reducing Personal Risk
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Session 2: Defusing Conflict
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Session 3: Resolving and Learning from Conflict
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Session 4: Application of Communication Skills and Conflict Management for Door Supervisors
Door Supervisor Specialist Module
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Session 1: Behavioural Standards
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Session 2: Civil and Criminal Law
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Session 3: Searching
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Session 4: Arrest
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Session 5: Drugs Awareness
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Session 6: Recording Incidents and Crime Preservation
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Session 7: Licensing Law
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Session 8: Emergency Procedures
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Session 9: Dealing with Vulnerable Individuals
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Session 10: Dealing with Queues and Crowds
Physical Intervention Skills Module
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Session 1: Introduction to Physical Skills
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Session 2: Disengagement Techniques
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Session 3: Escorting Techniques
COURSE DETAILS
Age
Minimum age requirement is 18
Course dates
Given upon purchasing the course / See Dates
Course length: 7 days
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Level 3 Emergency First Aid at Work – 1 Day (8.5 hours) / FREE - included within the price
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Level 2 Door Supervisor Training – 6 Days
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1st Course: Level 3 Emergency First Aid at Work
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Day 1: 09:30 to 18:00
2nd Course: Level 2 Door Supervisor Training – 6 Days
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Day 2: 08:45 to 18:00
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Day 3: 08:45 to 18:00
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Day 4: 08:45 to 18:00
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Day 5: 08:45 to 18:00
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Day 6: 08:45 to 18:00
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Day 7: 08:45 to 18:00
Price
Given within the ads / All Inclusive / Covers both Qualifications (Door Supervisor & First Aid).
Course benefits
Basic Package
• TRAINING GUARANTEE: You get your training or a full refund without losing a penny.
• BEST TRAINING: Only a few centres in the UK may offer the same quality training as we do.
• UNPARALLELED PRICE: 2 fully accredited qualifications for the price of 1.
• FREE Level 3 Emergency First Aid at work.
• FREE Covid-19 PPE is provided for safe training.
• FREE retakes of all units TWICE (if unsuccessful).
• FREE reading materials.
• FREE e-certificate via email (No need for a hard copy).
• FREE step by step guidance on how to apply for the SIA licence upon completion of your course.
• FREE parking (North London Centre Only)
• All Inclusive - course & exam fees are included.
• Customer support - via Chatbox, phone, email.
• For a full Terms, please visit T&Cs Page
• Book it under 60 seconds / Pick a location & a date / Fill in the form / Click on Book Now
Exam fees
All course & exam fees are included within the price. Each package precisely defines its benefits.
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Current Course / Basic Package Offer
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2 FREE retakes of all units (if unsuccessful)
Course location
Customers are able to choose a location of their choice upon purchasing the course.
How the course is delivered?
It is a blended course. Total time is 52 hours:
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Online learning – minimum 8 hours eLearning must be done online prior to the course commencement date (you won't be allowed to start the course without completing it). You will be given access to our online portal.
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Classroom learning – 44 hours learning is done in a classroom environment (face to face) over 6 days.
Document requirements
In line with the Security Industry Authority's documentation requirements, approved Highfield centres may accept the following forms of identification:
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one identity document from the Group A list and two documents from the Group B list.
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at least one document must show the learner's current address.
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at least one document must show their date of birth.
It is the candidates’ responsibility to make sure the correct and valid documents are made available to SWBM ACADEMY. In line with the SIA (Security Industry Authority) documentation requirements, as an approved Highfield Qualifications Centre, we accept the following forms of identification:
Group A
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a passport that is signed, current, and valid.
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a driving licence photocard issued by the Driver and Vehicle Licensing Agency (DVLA) in the UK.
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a driving licence photocard and its paper counterpart issued by the Driver and Vehicle Agency (DVA) in Northern Ireland.
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a UK original birth certificate issued within 12 months of birth.
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a UK biometric residence permit card.
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Group B
Unless stated otherwise, 2 forms of the same type of document will not be accepted. For example, we will not accept 2 council tax statements. We will only accept 1 council tax statement and 1 document of a different type.
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a bank or building society statement from the last 3 months {we will accept 2 statements, but only if they are from different banks or building societies).
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a utility bill (for example: gas, electric, telephone, water, satellite TV or cable TV) from the last 3 months.
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a credit card statement from the last 3 months (we will accept 2 statements, but only if they are from different credit-card providers).
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a council tax statement from the last 12 months
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a mortgage statement from the last 12 months
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a letter from the last 3 months from any of the following:
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HM Revenue and Customs
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the Department of Work and Pensions
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a Jobcentre Plus -- or any other employment service
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a local authority
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a P45 or P60 tax statement from the last 12 months.
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a paper version of a current UK driving licence (not the paper counterpart to a photocard).
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a driving licence photocard issued by the DVA in Northern Ireland (not the paper counterpart).
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a pension, endowment or ISA statement from the last 12 months a valid UK firearms licence with photo.
Photo
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Two passport size photographs
CERTIFICATION
Results
Results are available within 10 working days of the exams. HIGH PASS RATE / 99%
Certification
Successful candidates will receive Level 2 Award in Door Supervision & Level 3 Emergency First Aid Certificate from a recognised awarding body, Highfield.
Certificate Delivery:
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FREE: e-Certificate (via email) / No need to have a hard copy.
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Hard Copy Certificate delivered by post | £10 Per Postage | Paid Separately | Royal Mail Special Delivery (Recorded & Signed).
SWBM ACADEMY will not be liable to pay for any damages, including replacement certificate charges, for any claims of lost/misplaced certificates for this service.
Group bookings and in-house delivery
We can deliver the training at your location/premises for up to 12 or more learners.
For more information and group booking discounts please contact us.
How is the qualification assessed?
Paper based exams - It is divided into 4-units and is assessed through 4 multiple-choice examinations and practical tests. These units are as follows:
Unit 1: Working in the Private Security Industry
Externally set and marked multiple-choice question (MCQ) examination made up of 72 questions (110 minutes). Pass mark = 50 Correct answers
Unit 2: Working as a Door Supervisor in the Private Security Industry
Externally set and marked multiple-choice question (MCQ) examination made up of 50 questions (75 minutes). Pass mark = 35 Correct answers
Unit 3: Conflict Management in the Private Security Industry
Externally set and marked multiple-choice question (MCQ) examination made up of 20 questions (30 minutes). Pass mark = 14 Correct answers
Unit 4: Physical Intervention Skills within the Private Security Industry
Externally set and marked multiple-choice question (MCQ) examination made up of 30 questions (45 minutes). Pass mark = 24 Correct answers