Security Officer
Location: Rugby | Salary: £26,193.00 | Posted: 20 Sep 2024 | Closes: 4 Oct 2024 | Job Type: Full Time and Permanent | Business Unit: UK Central Government Services | Region / Division: UK & Ireland | Reference: 16282
Role Responsibility:
Security Officer

G4S Care and Rehabilitation Services
HMP Rye Hill, Rugby, CV23 8SZ
Salary: £26,193.00 per annum (rising to £27,004.14 after 1- 2 years service and £27,814.26 after 2+ years service)
Permanent, Full Time (39 hours per week)
Benefits: Company Pension, free on-site parking, on-site canteen, ongoing training and development and access to High Street Shop discounts.

Within Care and Rehabilitation Services, the philosophy of our prisons is to rehabilitate offenders and equip them to re-integrate into mainstream society on release. We seek to normalise prison conditions as far as possible to reflect life in the outside community. Our aim is to create an environment in which staff and prisoners feel safe and causes of prison stress are minimised. Central to our philosophy is the relationship between staff and prisoners. Our training and operational practices emphasise the need to treat prisoners with dignity and respect and G4S staff build positive and supportive relationships with the prisoners in their care.

HMP Rye Hill is a category 'B' training prison situated in the village of Willoughby, near Rugby in Warwickshire, holding approximately 664 sentenced male adults.

HMP Rye Hill is now looking for full-time Security Officers (SO) to join the Security Team.

Key responsibilities in the role include:

Search Vehicles, Occupants of Vehicles, Visitors and their property on access or egress through the prison lock, using Technical Aids, to ensure the Security of the Prison is maintained.
Participate with ‘Internal’ and ‘External’ Vehicle Escorts and Patrols where necessary, wearing the correct High Visibility PPE ensuring compliance with Contractual Requirements.
Monitor and operate CCTV Cameras (including Visits CCTV), and Radio Network in line with relevant procedures to maintain Prison Security.
Issue Keys, Tallies and Radios to authorised personnel and ensure Security Keys are not removed from the Prison, reporting all discrepancies immediately to the Duty Manager. To complete the correct Gate Logs for issuing Loan Keys, Radios and Key Boxes
Answer and screen ‘Internal’ and ‘External’ telephone calls , to ensure they are identified before being directed to the correct point of contact or ‘Messages’ are taken and passed on to the appropriate person for action or response.
Issue all Authorised Visitors are enter on the CMS and issued with a Valid Pass before they enter the Prison and ensure all Tool Check Lists are completed for contractors’ equipment entering and exiting the Prison maintaining Prison Security.
Monitor and respond to situations as they arise using the appropriate equipment to ensure that situations are dealt with promptly and the appropriate action/response is taken.
Co-ordinate, control and monitor the movement of Staff, Prisoners and Visitors around the establishment to ensure they arrive at the correct destination Safely and Securely in a timely and efficient manner.
Maintain Security in the Visitors Centre, ensuring that the building is searched and locked at the end of each session, reporting any unusual occurrence to the Duty Manager. (Day Duties only).

The Ideal Candidate:
If you join us, you can be sure that you’ll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us.

For more information about HMP Ryehill please visit https://hmpryehill.co.uk/

Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process

G4S CaRS is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals.

Please note that these vacancies are subject to a 10 year checkable history and the strict vetting standards set by G4S and the Secretary of State for the Home Office and are exempt from the Rehabilitation of Offenders Act.

You must be eligible to work in the UK and you will need to provide full details of your employment and education history for the last 10 years as part of the security screening process for this role

Role Relief Security Officer
Type Zero hour
Area London
Salary £13.25 per hour (potential earnings of 40k+ based on a 5-day working week)
Shift Pattern Various (days, nights, & weekends)

Are you seeking a dynamic opportunity to enter the security industry? Look no further than Ward Security! We’re on the lookout for individuals ready to take on the challenge of safeguarding corporate environments.

The ideal candidate will demonstrate exceptional service delivery skills whilst maintaining a professional demeanor at all times. Strong communication and customer service abilities are a must, coupled with a positive and helpful attitude.

Position: Relief Security Officer

Pay Rate: £13.25 per hour (potential earnings of 40k+ based on a 5-day working week)

Shift Pattern: Various (days, nights, & weekends)

Requirements:

Valid SIA license
Excellent communication skills
Previous customer-oriented work experience
Previous experience in the security industry (desirable)
5-year checkable work history
Main Responsibilities:

Serve as a central point of contact and information for staff, visitors, and tenants.
Adhere to all written and verbal instructions diligently.
Promptly report any issues to the supervisor or duty manager
Maintain professionalism in all interactions.
Monitor access points, granting or denying entry as appropriate.
Conduct regular patrols to deter threats to client property and assets.
Investigate incidents and take lawful action as per corporate policy.
Conduct ID checks.
Remain vigilant to health and safety risks.
If you’re ready to join a team dedicated to excellence in security services, apply now to become a valued member of Team Ward!

Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include; CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”.

Why Work for Ward?

Well apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.

We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning, and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.

Job Title: Security Officer

Hours of work: 12 Hour Shifts (42hrs avg per week)

Shift Pattern: 4 on 4 off (Days & Nights inc weekends and bank holidays)

Pay Rate: £13.87ph



Job Overview
Park House is an eight storey, mixed use building located in one of the most iconic locations in London. We are looking for someone to join our team.

Do you want to work for one of the leading security companies?

Do you want to work for a company that believes in rewards and recognition and gives a wide range of staff benefits to their employees?

Do you want the chance to learn and develop?

If yes then consider applying for a career with us.



Main Duties
Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
Follow instructions and procedures appropriately without unnecessarily challenging authority.
The security officer is responsible for the security, safety and welfare of the Park House and visitors.
The security officer will protect the assets in the building by maintaining a vigilant, proactive security presence to minimize security risks to people and property.
To provide exceptional customer service and go the extra mile in proactively looking for oppurtunities to assist residents, visitors and colleagues.
To provide clear and timely communication to colleagues and concierge team within Park House on key issues that affect the business operation and customer service delivery.
Ensure that the interests of REM, residents and their guests are fully protected at all times and conduct yourself accordingly, as their representative.
To liaise with Enforcement and Regulatory bodies.
Report directly to the Duty Supervisor.
Ensure they fully understand the emergency procedures for the building.
Ensure they fully understand the AI's, SOP's and Risk Assessments.
Ensure all posts are correctly manned at the correct times.
Ensure all equipment is serviceable and in good working order.
Ensure all instructions, both written and verbal are adhered to.
Ensure all Security Officers are correctly dressed and briefed to their particular duty.
Provide security escort to all areas of the building as and when required.
Carry a radio at all times whilst on duty.
Report any issues to the Duty Supervisor or CRS.
Conduct themselves in a professional manner at all times.
Have their SIA & CCTV license with them and displayed at all times.
Control all aspects of access and egress to the building.
Manage the Visitor Management system effectively.
Ensure all visitors & contractor follow the correct sign-in procedures.
Complete internal and external patrols.
Must be confident in using Partner Patrol device and reporting fault on Helpdesk system.
Attend to deliveries (receipt and dispatch).
Complete DOB books, maintenance and accident books.
Monitor CCTV regularly and report any fault to Shift security supervisor.
Assist in all types of evacuations and events that may occur at Park House.
Respond to emergencies.
Report security or safety issues to the Duty Supervisor or CRS.
Deal with conflict in an appropriate manner if required.
Be vigilant to the Health and Safety risks at Park House, carrying out regular checks.
Follow all reasonable requests from the Supervisor or Senior Management.
To be on post, on time as dictated by duty rota or as instructed by Supervisor or above.
Must be trained using Fire Panel and follow the correct escalation procedure during any emergency.
Must be aware and confident in key issuing procedure.
Complete weekly, monthly and quarterly REM checklist as and when instructed to complete by the Duty Supervisor.


Security and Health & Safety
Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.

Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.

Use common sense and initiative by immediately involving others if a situation appears to become threatening.

To maintain professional conduct in the face of difficult situations and challenging customers.

Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.

Keep to schedules and demonstrate commitment to Mitie and the Client.



Are you still interested?

Do you think you are the right person for the job?



What we are looking for

A valid SIA License and previous FOH security experience

Essential and proven experience in a customer focused environment

Excellent interpersonal and communication skills coupled with an ability to engage with colleagues/clients/visitors at all levels

Excellent presence and impact with ability to command a respectful presence owning ‘front of house'

Proactive attitude and awareness of personal health and safety

Understand and set the corporate grooming standards required for the role

An individual who pays attention to detail

Well organised, with a high level of concern for quality and the delivery of excellent customer service

Committed to following procedures and ensuring tasks are fully completed

Team player able to take personal responsibility for their actions

Have excellent verbal and written communication skills



Do you think this is the right job for you?

If you are still interested we encourage you to apply.

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie’s 68,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.