Security Officer

JOB DESCRIPTION
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF REWARDS
Salary: £12.50 per hour
Free, healthy and high quality meals when on duty
Grow your Career - your next position could be as a Security Team Leader
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
Discounted dental and health cover
High street discounts: with Perks at Work
Discounted car park
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Modern and inclusive Team Member’s areas

What will I be doing?

You will be responsible for performing the following tasks to the highest standards:

Monitor and control staff entrances
Conduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately
Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained
Maintain system that monitors contractors working in the hotel in accordance with company health and safety policies
Responsible for checking goods received out of hours
Maintain system that records the issue and receipt of departmental keys
Operate, check and monitor the CCTV system
Patrol the hotel on a regular basis ensuring fire walks take place and are recorded
Ensure safe passage of cash transfers within the hotel
Support evacuation of the hotel during fire alarm situations
Monitor suspicious packages and be aware of bomb and terror threat procedures
Provide secure storage for guest oversized items
Ensure hotel facilities and function rooms remain secure and locked when not in use
Maintain the Security Log Book and Incident Reports
Investigate and report all allegations of theft, criminal damage and other incidents
Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
Liaise with Police in the absence of Security Team Leader
Report any maintenance or hazard issues to the supervisor on duty
Adhere to all Health and Safety Regulations
What are we looking for?

Must be knowledgeable about fire procedures, disaster plan procedure, bomb threats and hotel evacuation procedures
Should be well versed in local law/government regulation
Absolute discretion and confidentiality regarding sensitive information
SIA trained and licensed
Positive attitude
Good communication skills
Ability to work under pressure, keeping calm in emergency situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in customer service environment
First Aid
Knowledge of P.A.C.E.
IT proficiency

Security Officer

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE- The Waldorf Hilton London is an iconic & historic London hotel built in the late 1800, located in Aldwych. The hotel features 298 Guest Rooms, including 19 suites. Blending Edwardian “Du Siecle” with modern comfort. Our hotel sits in the center of London’s glitzy theatre district, just a few minutes’ walk from Covent Garden, The Royal Opera House and Trafalgar Square.

A WORLD OF REWARDS
Hourly Rate of £12 per hour
Smart uniform provided and laundered
Free and healthy meals when on duty
Grow your Career your next position could be as a Reception Supervisor
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
High street discounts: with Perks at Work
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Discounted dental and health cover
Modern and inclusive Team Member’s areas
A Security Officer patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour.

What will I be doing?
As a Security Officer, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behaviour to deliver a safe Guest and Member experience. A Security Officer will also be required to investigate theft and support evacuation procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:

Monitor and control staff entrances
Conduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately
Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained
Maintain system that monitors contractors working in the hotel in accordance with company health and safety policies
Responsible for checking goods received out of hours
Maintain system that records the issue and receipt of departmental keys
Operate, check and monitor the CCTV system
Patrol the hotel on a regular basis ensuring fire walks take place and are recorded
Ensure safe passage of cash transfers within the hotel
Support evacuation of the hotel during fire alarm situations
Monitor suspicious packages and be aware of bomb and terror threat procedures
Provide secure storage for guest oversized items
Ensure hotel facilities and function rooms remain secure and locked when not in use
Maintain the Security Log Book and Incident Reports
Investigate and report all allegations of theft, criminal damage and other incidents
Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
Liaise with Police in the absence of Security Team Leader
Report any maintenance or hazard issues to the supervisor on duty
Adhere to all Health and Safety Regulations

What are we looking for?
A Security Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

High school graduate or above
Good physical condition
At least two (2) years of law enforcement experience either on a Security Bureau or military training
Must be knowledgeable about fire procedures, disaster plan procedure, bomb threats and hotel evacuation procedures
Should be well versed in local law/government regulation
Absolute discretion and confidentiality regarding sensitive information
SIA trained and licensed
Positive attitude
Good communication skills
Good grooming standards
Ability to work under pressure, keeping calm in emergency situations
Ability to work on their own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in customer service environment
First Aid
Knowledge of P.A.C.E.
IT proficiency

Security Officer

About the role
🌟We have a fantastic opportunity to work alongside a dedicated, professional team of experts in their field, working for one of our prestigious clients. 🌟

Securitas are looking to recruit a Security Officer who shares our company values, if this sounds like you, we would love to hear from you!🚨

⏰4 on 4 off
💰£37,134.17 per year
🪪SIA licence essential
🚗Driving licence (parking available on site) or have good transport links
Job Description
This position is key to the operational success of the Team and is required to strengthen the relationship between the client and Securitas by offering one point of operational Supervision on a 24/7 basis.

All personnel under their supervision have undertaken the appropriate site training and are in possession of a valid SIA license or LDN to meet industry requirements.
Accurate rostering and forward planning of all direct reporting officers ensuring sufficient cover for holidays, sickness and absences.
Monitoring and managing the appearance and behaviours of all Security personnel, taking remedial action as appropriate and in line with company policy and procedures.
Actively encourage staff recognition and staff nominations for awards.
Assignment Instructions and site documentation kept up to date.
All incidents are reported in compliance with customer and company policy and procedures.
Assist the Security Management Team in developing and sharing of “best practice” and use of systems and tools to improve service effectiveness.
Planning, development and implementing staff training, including both routine duties and emergency procedures.
Being fully conversant with operational functions including Access Control, CCTV, Detection and Alarm Systems, ensuring an effective monitoring and reporting function is maintained.
Participate in any arranged company training to improve standards of performance.
To be the first point of contact on their shift for security function related queries resolving more complex queries utilising experience and knowledge referring any complaints with regards to security practices, to the Security Management Team.
Company Benefits
Health & Wellbeing

Company pension and advice and planning
Life assurance scheme
Discounted gym memberships
Wellness advice and support, including financial, emotional and physical
Dental and Physical Health Plans

Lifestyle Benefits
Cycle to work scheme
Car lease and new car purchasing schemes
Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel
Mortgage Advise
Payroll ISA's
Eligibility for Costco Membership

Learning & Development
Support with further education
100's of eLearning courses
Accredited courses by C&G, ILM, IOSH and SIA
Leadership Development programs both local and global


Giving Back
Payroll Giving
Working with charities such as Calderwood House, KPMB and Wooden Spoon
Supporting local community initiatives
Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org

Essential Skills
Right to work in the UK with a 6 year checkable history
SIA Licence
2-3 Years Security Experience
Punctual and reliable
Excellent communication skills and a strong customer focus
Computer literate
Excellent Customer service
Creating an Inclusive Environment
What you will be doing
Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars,

how you join us and develop your career,
the way we lead our teams
fair pay and benefits.

To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more.

If you want to learn more visit our website.